Service & Contact
Stadtpromenade 5
03046 Cottbus
Contact
Closed
Customer Center
Personal advice on site. We are happy to help you with all questions about fares, timetables and subscriptions.
Opening Hours
Monday – Friday07:30 - 18:00
In the Customer Centre you can get:
- All tickets for buses and trams in local transport
- Timetable booklets and individual timetables
- Information on traffic changes
- Tickets for regional trains in Berlin and Brandenburg (VBB)
- Individual information for your journey from your door to your destination
- Information materials on tourist destinations in Cottbus and the region
- Mobility advice for groups, tourists, business travellers...
- Cottbusverkehr and Park Railway souvenirs
- Possibility to settle increased transport charges (fare evasion)
- Student travel passes
Customer Information Station
Station
Contact
Closed
Customer Information Station
Personal advice and ticket service directly at the station.
Contact
Opening Hours
Mon-Fri07:30 - 17:30
Sat08:30 - 13:30
At the station customer information desk you can get:
- VBB tickets and connecting tickets
- Fare and journey advice
- Information on timetable changes
- Information on subscription and student tickets
- Support with ticket purchase questions
- Personal on-site advice
Additional Services
Experiences & Special Trips
From depot tours to historic charter rides: discover special offers around Cottbusverkehr.
Depot Tour
Behind-the-scenes insights
Whether school class, club or company group: experience our depot and get practical insights into daily public transport operations.
- Prices from €2.00 per child (group ticket)
- Minimum group size: 10 people
- Barrier-free tour areas
Contact person: Udo Seidel
Phone: 0355 8662 237
Mobile: 0172 588 1431
E-Mail: udo.seidel@cottbusverkehr.de
Vehicle Rental
Rent historic vehicles
For weddings, birthdays, company events or trips: our restored classics make your event truly memorable.
- Freely selectable route through Cottbus
- Historic trams and buses
- Reservation by phone or e-mail
Phone: 0355 8662-225
E-Mail: sonderfahrten@cottbusverkehr.de
Bus School
Safety training for children
The classroom on four wheels is designed for first graders and teaches safe behavior on and around buses.
- Hands-on exercises at stops and inside the bus
- In cooperation with police and traffic safety partners
- Educational film “Deine Fahrt” available free of charge
Contact: +49 (0) 355 / 28 944 00
24/7 Service
Digital Services
Use our online offers around the clock. Buy tickets, check timetables or give feedback.
Downloads
Netzpläne & Infos
All important plans and documents.
Help Center
Frequently Asked Questions
Lost items are kept in our lost and found office. Call us or drop by.
Yes, taking bicycles is permitted at most times. Please buy an appropriate ticket.
Yes, strollers are transported free of charge in the designated multipurpose areas. Please ensure safety.
Yes, our night bus lines (2N, 3N, 4N) run daily from approx. 9:00 PM. Exact times can be found in the timetable.
Tickets are available at all vending machines, in the customer center, or directly from bus staff.
Due to fire safety reasons, bringing e-scooters onto our vehicles is currently prohibited.
Dogs require a ticket at the reduced fare. Small dogs in suitable transport boxes travel for free.